Libraries are constantly challenged to renew their expertise, facilities, services, programs and operational practices – to be proactive in recognising new points of connection and accessibility for their audience. Note particularly Dempsey’s choice of word around ‘change’ – that it be systemic. The cycle of ongoing change assists libraries in being relevant, enterprising and serendipitous in the knowledge exchange. Preparing for systemic change requires considered analysis of the impact upon libraries of the network. Asking questions guides us in answering what it is that should be part of our collection and how are we facilitating our spaces to be essential to the discovery behaviour of the user.